![]() ![]() Please ensure to follow the option “Running the UEFI Component Tests” from the link.If it continues, to eliminate hardware failure please run component tests on the machine from this link: Then restart the computer and check again.Please select the country and follow the on-screen instructions.Then restart the computer and update the bios, chipset and audio drivers from this link:.Please uninstall the audio drivers in device manager and check the box delete the software for this device also. Did you try playing different soundtracks?.Please provide the complete mode# of the unit.I take it as a privilege to share thisįor better clarity and to assist you better I’ would require more information regarding this. ![]() ![]() It is always a privilege to work with technically savvy customers. I reviewed the post about the notebook not holding having audio issues with an error “No Audio Output Device is Installed” I’ll be delighted to assist you.Īt the outset, you’ve diagnosed the issue perfectly before posting the query on HP forums. Hi Day and welcome to the HP forums! Hope you are doing well. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions. ![]()
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